Refund policy

At Curriculum Linked, we are committed to providing high-quality educational resources that meet your needs. If something isn’t quite right, here’s how we can help.

Returns & Eligibility

We accept returns within 14 days of purchase for eligible items.
To qualify for a return:

  • Items must be unused, in their original condition, and in original packaging.

  • Digital products (PDFs/eBooks) must not be accessed.

  • Final sale items are not eligible for return or refund.

Please note:

  • Customers are responsible for return shipping costs.

  • A 10% restocking fee applies to all returns.

To complete a return, please provide proof of purchase and contact orders@curriculumlinked.com before sending your item.

Non-Returnable Items

  • Gift cards

  • Downloadable software or digital products that have been accessed

  • Final sale items

Refunds

Once your return is received and inspected, we’ll notify you via email regarding approval.
If approved, your refund (minus the 10% restocking fee and any return shipping fees, if applicable) will be processed to your original payment method within a few business days.

Late or Missing Refunds

If you haven’t received a refund after a reasonable timeframe:

  1. Check your bank account again.

  2. Contact your credit card company (processing times may vary).

  3. Contact your bank.
    If issues persist, please reach out to lucy@curriculumlinked.com.

Exchanges

We only replace items if they are defective or damaged. To request an exchange, email admin@curriculumlinked.com with your order details.

Gifts

If marked as a gift and shipped directly to you, you’ll receive a gift credit. Once we receive your return, a gift certificate will be sent. If the gift giver shipped it to themselves first, the refund will go back to them.

Shipping Returns

Please send your item to:
Curriculum Linked Returns
PO Box 212
Prospect SA 5082
Australia

We recommend using a trackable shipping service for items over $20.

Have any questions? We’re here to help! Contact us at orders@curriculumlinked.com or view our Contact Page for more options.

 Provide your order number and details about the item you wish to return. Our customer service team will guide you through the return process.

Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment, minus the 10% restocking fee.

Contact Us: If you have any questions about our refund policy, please contact us at admin@curriculumlinked.com.

Thank you for choosing Curriculum Linked. We value your business and aim to provide a fair and transparent return process for our customers.